ArtAML FAQs

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How does ArtAML billing work?

The service is priced on a subscription basis, paid monthly or annually. This provides assurance for safely keeping evidence of checks for the minimum period of five years, providing continuous service with ArtAML™. See full details: https://artaml.com/plans-and-pricing/

Is there a minimum subscription period?

No: you’re able to stay as short or long as you fancy.

Does ArtAML provide information from AML checks if a subscription is stopped?

Yes, which is downloaded by the user. Better yet, ‘Risk Manager’ level users are able to download data at any time. (While ArtAML has multiple secure back-ups of all data, some users want downloads for their own backup. If you choose to do this, be sure to hold personal data in a GDPR compliant manner.)

How much does ArtAML cost?

Subscriptions start at £45 (or $47 USD / €39 EUR) and go up to ‘Enterprise’ for customised solutions in which you want a bespoke integration.

Are there additional costs, for instance for PEP and Sanctions checks and ID verification?

No, the core platform incorporates (amongst much more): PEP and Sanctions screening, high risk country check, ID verification using machine learning (with optional ‘liveness’ and ‘facial recognition’ checks) – this is often an additional and costly add-on. There are related services that have additional costs, such as AML Training and Risk Assessment / Policy (available to do in the platform, in your own time). See https://artaml.com/plans-and-pricing/

Is it possible to have a trial?

Yes. This is being added to our Plans + Pricing options shortly, and in the meantime, get in touch and we’ll set you up. The period is 7 days which is ample time to do a test AML check or two and show any colleagues how our platform works to support your compliance requirements. Email [email protected].

How is Photo ID verified?

The specialist ID-checking service accessed each time you use our ‘ID verification’ portal ensures that text and numerical fields are included in the ID and match the encoded barcodes or MRZ fields on the document. This service also includes checking for security features such as: microprint, holograms, template matching, pixel modification and more.

In support of user compliance, we have integrated with the company that our research found to be the best service available. It’s no surprise to us that our selected provider, Yoti, has partnered with the Post Office for their digital identity service, giving you some idea of their credibility.

It’s important to understand that you’re not expected to establish the absolute truth. While you have responsibility, it’s up to you to come to the best result that you can, based on your resources and the information available to you. By coming to a solution like ArtAML to support you with ID verification, PEP + Sanctions screenings, high risk country checks and generally walking you through the steps as well as enabling secure storage (ISO/IEC 27001:2013 certified), you are demonstrating that you are taking the responsibility seriously.

How can collectors / clients securely provide photo ID (without using email as it's not safe these days)?

The ‘remote upload’ feature enables secure uploads from the collector’s device to ArtAML’s cloud-based storage. This eradicates the need to send photo ID by email which presents a high cybersecurity risk. See our Platform Security and Compliance Policy for reassuring information on how we keep your customers’ information safe: https://artaml.com/platform-security-and-compliance-policy/

What assurance can be provided about holding highly sensitive documents such as collectors' passports?

The software development team is comprised of senior developers with backgrounds building onboarding and AML solutions for large banks. Their knowledge has resulted in robust security which includes amongst many other features encrypted servers at rest (located in the EU). See our Platform Security and Compliance Policy for full details.

Why go to ArtAML and not one of the big finance or legal AML solutions?

The ArtAML platform has developed solutions specific to the art market- for example, a provenance module, is geared to ‘occasional transactions’, has incorporated specific risks for the art market highlighted in HMRC’s Risk Guidance (pub. June 2021) and will continue to develop needs for the industry as the 100% focus. Moreover, ArtAML walks you through the process to help you not miss any steps, whereas other solutions only provide part of the solution, for example only KYC, and Customer Due Diligence legally required of art businesses is more than just ‘Know Your Collector’. 😉

Can the platform conduct checks for international clients (and not only UK)?

Yes: this is another example of the platform being focused on the international art market. Better yet, we check Sanctions for the UK, EU and U.S., thereby supporting requirements of Art Market Participants far and wide.

Why the focus on the art market? Do you understand the needs of the industry?

Our CEO has been in the art market since 2001 and co-founded ArtAML wtih a commitment to support the art market to keep trading in the face of a changing industry, in which such legislation is an unavoidable reality. The team has a deep understanding of the art market including its many complexities, and the advisory panel provides additional industry expertise.

What differentiates ArtAML?

The platform is not a box-ticking exercise (which has got at least one auction house we know into trouble). We walk you through the AML process, taking and prompting a risk-based approach. The process is catered to the specific compliance requirements of the art sector, in addition to professional service providers for the sector. All together, we bring together the efficiency of technology and risk-based decision-making of the human mind to make informed decisions that are safely documented in the platform.

Does ArtAML have an API?

Yes we do. We’re in the midst of developing integrations that provide services to the international art market. Get in touch if you’re interested in an integration with ArtAML: [email protected]